Key Points are Important!!

Emphasizing key points helps the listener recognize what is most important to remember. One way to do that is to simply tell employees the point is important and needs to be remembered.

Another way to emphasize a point is to repeat it, or to say it more slowly or distinctly.

It is also helpful to explain why each key point is important. The more you help you employees understand why they need to pay full attention to a particular detail or to follow a procedure a certain way, the more likely they are to remember it and apply it.

 

Follow the Steps in Order!!
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Bay Ltd - Managing Employee Safety & Health
Part 2 - Effective Communication